General terms & conditions of direct sales

This document determines the General Terms and Conditions for all direct and online reservations for Kurt Konrad y Cia S. L., Tenerife Top Training

In using this online service, the user accepts wholly, and without exception, the validity of all of the General Terms & Conditions set out in this document, which are to be considered as automatically incorporated into the subsequent sale contract between the user and Kurt Konrad y Cia S. L., Tenerife Top Training


Legal Notice

In accordance with the law N° 34/2002, passed on the 11th July of that year, the Information Society and Electronic Commerce Services Act (LSSICE), the official owner of this website Is Kurt Konrad y Cia S. L., Tenerife Top Training

The corporate identity of the website owner follows, in accordance with Article 10 of the LSSICE:

Kurt Konrad y Cia S. L.

Tenerife Top Training

Calle Sauce (El), Num. 1, Portal 1

Urbanización El Madroñal – Fañabé

38660 Adeje

Tenerife, España

VAT Bumber: B-38010997

Company incorporated on June 30, 1983, previously named “KURT KONRAD Y COMPAÑÍA, S.L.”, registered in the Registro Mercantil de Santa Cruz de Tenerife, Libro 38 de la Sección 3a, Folio 88, Hoja número 620.

Contact email address: marketing@tenerifetoptraining.com


General conditions for use of the website

Tenerife Top Training offers its website free of charge to its users.

In accessing and using this website, users are accepting the General Terms & Conditions published in the current, most updated version, and for this reason the user should check and read them on each occasion the website is used.

Tenerife Top Training reserves the right to change, amend or completely remove any content from these Terms & Conditions, at any time and without prior notification.

Users of this website are doing so in compliance with its Terms & Conditions, under the current legislation, in good faith and in accordance with public order.


Limits of responsibility

Tenerife Top Training is unable to guarantee the absence of interruptions or errors in relation to access to this website or its content. Should such incidents arise, Tenerife Top Training will fully commit to resolving such errors, re-establish connections and update all contact, provided that no unforeseen causes render this impossible.

Tenerife Top Training does not accept responsibility for loss or damage caused by misuse of information provided on the website. Similarly, Tenerife Top Training will neither accept responsibility for losses or damages caused by security errors from the user’s computer system (hardware or software), to the user’s stored data and documents, or for damages caused by the presence of a Virus within the user’s system, or failure to update the appropriate software.

Tenerife Top Training does not accept responsibility for information provided by third party websites that may be accessed via links or search engines available on the Tenerife Top Training website.

However, should any user, client or third party consider that the contact or information provided in any of the linked websites to be illicit and damaging to either users, clients or third parties who could be affected by , and in particular; the maintenance of public order, national security and defence, security of the public sector and health, threats to companies or individuals, infringements of respect towards personal dignity, discrimination by race, sex, religion, nationality, opinion, disability, protection of minors and young people, or intellectual property rights, can communicate this directly to Tenerife Top Training. This does not signify that Tenerife Top Training cannot still rely on article 17 of the LSSICE.

Clients who participate in sporting events and activities, as well as using the sports facilities, do so at their own risk. Tenerife Top Training accepts no responsibility for any incidents occurring as a result of such activities.


Copyright and information regarding intellectual property rights

This website contains information and references to registered trademarks, patents, trade secrets, technology, products, processes and other rights relating to property or licenses belonging to Tenerife Top Training.

All content in this website, including text, images, logos, icons, data collection, as well as software, is the exclusive property of Tenerife Top Training and is in its entirety, protected by international copyright law. It is forbidden to use or reproduce any of this information with the expressed authorization of Tenerife Top Training.


Data protection policy

Tenerife Top Training guarantees the confidentiality of all personal data provided by users of this website and the subsequent processing of such data, in accordance with Organic Law 15/99, Data Protection, from the 13th December 1999.

In submitting personal data into this website, the user is consenting to its inclusion into the client database and the subsequent use that this implies. The client accepts entirely and without restrictions, that Tenerife Top Training will automatically include this data in its database with a view to offering services within its authority Tenerife Top Training, a legally registered company.

It is the legal right of the owner of the data in question to access his/her personal data on the database, and can at any time amend, rectify, oppose or cancel all or part of these details under the terms of the Data Protection Law. At the same time, the user’s consent to include or remove their personal data shall be revocable at all times, with no further consequences, according to that stated in articles 6 & 11 of Organic Law 15/1999, 13th December 1999, from the Data Protection Act. User’s wishing to act upon these legal rights should do so in writing via email through the website: marketing@tenerifetoptraining.com or directly in writing to Tenerife Top Training, Avenida de los Acantilados, S/N, 38679 Adeje (Tenerife), Spain.

Tenerife Top Training guarantees the confidentiality of all personal data and information obtainable from its website, however, in some circumstances may be legally obliged to provide such data, should the legal authorities require them in accordance with laws and regulations in place.

To this effect, in accepting our Privacy Policy, the user consents to receiving electronic communication from Tenerife Top Training, which may include market research information such as questionnaires, even though the header of such messages will be labeled as PUBLICITY.

The electronic document produced at the time of reservation will be electronically filed for the established legal timeframe. Clients are fully entitled to enforce their rights of access using the written procedures previously outlined.


Use of cookies

Tenerife Top Training may use cookies during your navigation through the website. Cookies are small data files produced within the user´s computer system, created on the first access and which enable the user to return to the website in the future without the need for further registration to the various areas and services offered. Cookies allow us to track date and time of access, as well as the areas of the website visited. Each user, if they wish, can configure their browser settings to automatically advise them each time cookies request access, as well as denying them access to their hard drive altogether if they so wish.

In accepting the General Terms & Conditions of use of this website, the user is consenting to the use of cookies by Tenerife Top Training, with the view to improving your navigational experience and offering you the best presentation possible of our information and services.


Direct reservation service

Direct reservation service: The objective of the direct reservation service is to provide the possibility of booking an accommodation, Sport package and facility at/with Tenerife Top Training In using this service, it is assumed that the user accepts, entirely and without restrictions, the validity of the General Terms & Conditions which will be automatically applied to the contract which will ensue, without the necessity of written authorization to this effect. Accommodation, Sport package and facility at/with Tenerife Top Training can be booked directly via telephone or email, for which these General Terms & Conditions also apply.
Terms of reservation, payment and cancellation:

Client will have to pay 25% of the total amount of the reservation within 10 days to confirm the reservation, to Bank „Banco Santander“, IBAN: ES23 0049 1915 56 2010124426, SWIFT/BIC: BSCHESMMXXX and afterwards sending the bank proof to the contact e-mail.

If the payment has not been done in the mentioned dates, the reservation will automatically be cancelled.

The rest amount of 75% has to be paid within 28 calendar days before the date of arrival. If the pending amount of 75% would not have been paid after this date, T3 is entitled to cancel the reservation, and the client will lose the amount that was paid initially.

Once the 25% of the amount has been paid, the client may unilaterally cancel the reservation subject to the following terms and conditions:

  • Reservations cancelled ninety-one (91) days or more prior to the date of arrival will incur a 25% charge.
  • Reservations cancelled ninety (90) to sixty-one (61) days prior to the date of arrival will incur a 50% charge.
  • Reservations cancelled sixty (60) to the date of arrival will incur a 100% charge.

Bookings can only be made by contacting the Reservations Department via email: info@tenerifetoptraining.com, or by telephone (0034- 922 78 27 55 – 118).

 

Jurisdiction

Should one or several of the General Terms & Conditions or conditions of website usage be declared partially or totally null and void, this will only apply to that specified item/condition. All other terms and conditions will remain in force, and the effected item will be ignored for future reference.

The user understands and accepts that, on formalizing the reservation contract, that it is subject to Spanish law and under the jurisdiction of the Tribunal of Santa Cruz de Tenerife, Tenerife, and Spanish law must be applied for the resolution of any issues resulting from the General Terms & Conditions.